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End-User License Agreement

Last updated: January 2025

1. Acknowledgement

This End-User License Agreement ("Agreement") is between you and Keitgen GmbH ("Keitgen", "we", "us"), not Apple Inc. Keitgen is solely responsible for the Puppy Journal app ("App") and its content.

By downloading, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not use the App.

2. Scope of License

Keitgen grants you a limited, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, subject to the Apple Media Services Terms and Conditions.

You may not:

  • Copy, modify, or distribute the App
  • Reverse engineer, decompile, or attempt to extract the source code
  • Sell, resell, rent, lease, or sublicense the App
  • Use the App for any unlawful purpose
  • Remove any copyright, trademark, or proprietary notices

3. Data Collection and Privacy

We may collect certain technical data to support the App, provide updates, and improve our services. For details on data collection and your rights, please refer to our Privacy Policy.

4. In-App Purchases

The App offers in-app purchases to remove advertisements. Regarding purchases:

  • All charges are billed to your Apple ID account at purchase confirmation
  • All sales are final; refunds must be requested through Apple
  • Prices may change at any time
  • Purchases are managed through your App Store account settings

5. User Content and Conduct

You are solely responsible for any content you create within the App (puppy profiles, event logs, notes). You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malware, viruses, or harmful code
  • Interfere with or disrupt the App or servers
  • Attempt to gain unauthorized access to any systems

6. Maintenance and Support

Keitgen may provide updates, bug fixes, and support at its discretion. For support inquiries, contact us at support@keitgen.de.

Apple has no obligation to provide maintenance or support services for the App.

7. Warranty Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. KEITGEN DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be error-free, uninterrupted, or free of harmful components.

Important: The App is intended as a tracking aid for pet owners and should not replace professional veterinary advice. Always consult a veterinarian for health concerns about your pet.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KEITGEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

In no event shall Keitgen's total liability exceed the amounts you have paid to Keitgen in the twelve (12) months preceding the claim.

9. Product Claims

Keitgen, not Apple, is responsible for addressing any claims relating to the App, including but not limited to: product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection laws.

10. Intellectual Property Rights

Keitgen shall be solely responsible for any third-party intellectual property claims relating to the App or your use of the App.

11. Export Compliance

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. Government prohibited or restricted parties list.

12. Termination

This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice if you fail to comply with any of its terms. Upon termination, you must cease all use of the App and destroy all copies.

13. Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance, Apple will have the right to enforce this Agreement against you as a third-party beneficiary.

14. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Germany, without regard to conflict of law principles. Any disputes arising from this Agreement shall be resolved exclusively in the courts of Koblenz, Germany.

15. Changes to This Agreement

Keitgen reserves the right to modify this Agreement at any time. We will notify you of material changes through the App or by other means. Continued use of the App after changes constitutes acceptance of the modified Agreement.

16. Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Keitgen regarding the App and supersedes all prior agreements.

18. Contact Information

For questions about this Agreement, contact us at:

Keitgen GmbH
Goldguldenweg 11
53489 Sinzig
Germany

Managing Director: Joseph Keitgen
Email: support@keitgen.de
Phone: +49 2642 997 97 30

Commercial Register: HRB 14146 (Amtsgericht Koblenz)
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© 2025 Puppy Journal, an app by Keitgen GmbH